Returns & Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a simple return and refund process under the conditions mentioned below.

Return Eligibility

You may request a return or exchange if:

• The product is damaged or defective upon arrival
• You received the wrong item
• The product is unused and in its original condition

Products must be returned in their original packaging with all tags intact.

Return Time Frame

Return requests must be made within 3 days of receiving your order. Requests made after this period will not be accepted.

Non-Returnable Items

Certain items are not eligible for return, including:

• Used or worn products
• Items without original packaging
• Products damaged due to customer misuse
• Sale or clearance items (if mentioned as non-returnable)

Refund Process

Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed via:

• Bank transfer
• Cash refund (where applicable)

Refunds are usually processed within 5 to 10 working days.

Exchange Policy

We also offer exchanges if you received a defective or incorrect item. Replacement will be sent after verification and stock availability.

Return Shipping

In most cases, customers are responsible for return shipping costs unless the item is defective or incorrect.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order is dispatched, it cannot be cancelled.

Late or Missing Refunds

If you haven’t received your refund within the expected time:

• Check your bank account again
• Contact your bank or payment provider
• Then contact our support team for assistance

Contact Us

If you have any questions about returns or refunds, please contact our customer support team. We are always here to help you.